ONE-TOUCH TIPS

PURPOSE

OFFER DIRECTION,

NOT CORRECTION

Help a speaker improve with a single, concise question or challenge.

You might think our job is to help people recognize their speaking problems so they can fix them. But focusing on what’s wrong can easily backfire, and rarely leads to a breakout performance. So we try to work like theatre directors, helping performers focus on what they are trying to do. That’s where the magic is.

Instead of...

Try...

Instead of...

Try...

Instead of...

Try...

Instead of...

Try...

General Compliments

  • Great job with your opening! [First, I don’t know what you mean. Second, who made you so important?]

Targeted Compliments

  • Did you notice the way your ___ had (effect)?

"But" Criticism

  • You had a strong opening, but . . . [here’s what you did wrong!]

"And" Feedback

  • You had a strong opening, and to take it to the next level, you might try… 

"I/Me" phrases

  • Can you try something for me?  [It’s not about you.]

"We/Us/You" phrases

  • Let’s do it again and see what happens if . . .           

Commands

  • This time, do it without moving your feet.

Questions

  • Can you tell it to us again and this time . . . ?